Dispute Management

Pro Standards Committee

The Professional Standards Committees are looking for new members who are mature, experienced and knowledgeable about the Code of Ethics. Our Committee goes through extensive training on the Code of Ethics and due process procedures.

Additional Information on Ethics Complaints, Arbitration Requests and Related Information from the National Association of REALTORS® HERE

 Ombudsman Program

Ombudsman Program: The Ombudsman Program in its simplest definition is informal telephone mediation. If you decide to proceed with an Ombudsman, they will serve as a mediator between both parties. An Ombudsman will listen to your concerns and explain possible avenues that might resolve the issue or reach a desired outcome. If you are unsatisfied or unable to come to a resolution, than you may proceed with an Ethics Complaint. 

Looking for Mediation and Arbitration? Visit HERE


Ramona Lesher

302-762-4800 x116