Key Cards & Lockboxes
NCCBOR offers key card and lockbox support to ensure our members' continued vitality and success.
Supra ActiveKey Firmware Update ![]()
2012 Supra KeyCard Fees ![]()
NCCBOR KeyCard Agreement ![]()
Cecil
County Association of REALTORS Reciprocal KeyCard Access Agreement ![]()
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SUPRA ActiveKey and iBox Training Video
Key Cards & Lockboxes FAQs
Having a problem with your KeyCard? Please contact Supra Technical Support at 1-877-699-6787 (located on the back of your KeyCard prior to contacting the Board office. After speaking with Supra Technical Support, if you are directed to contact the Board office, the NCCBOR staff will be happy to assist you. Please be sure to have your KeyCard in hand when contacting Supra in order for support agents to better serve you. If you are having difficulty e-syncing, be sure to contact Technical Support from your cradle location.
Need a KeyCard?
To setup a key issuance and training appointment, agents (including new agents) must call:
Member Services Administrator
302.762.4800 ext. 110
info@nccbor.com
All agents must bring with them to the appointment: the KeyCard Usage Agreement signed by their broker, all appropriate fees and supply a unique 4-digit numeric pin number to be programmed into your KeyCard. A KeyCard cannot be issued without an appointment or the signed KeyCard Usage Agreement. Appointments last approximately 30 minutes and include training. KeyCards will not be issued on New Member Orientation dates.
Attention! To all Brokers/Office Managers:
Do you have a lot of agents in your office with KeyCard questions? If so, the NCCBOR staff will be happy to attend a sales meeting to provide KeyCard information to your agents. To arrange for a staff person to attend a sales meeting, call 302-762-4800, ext. 110 to setup an appointment.
NCCBOR issues LockBoxes to Brokers only. As an agent, if you should need a LockBox, please contact your Broker. For questions regarding derelict LockBoxes, please contact:
Member Services Administrator
302.762.4800 ext. 110
info@nccbor.com




